Recent Posts
Jan Gillanders
4 weeks ago
A car at a roundabout failed to give way and hit the back wheel of my Hybrid. (5yrs old, 10,000+km) Fortunately I had only minor injuries that resolved in time. My kids took the damaged bike to Frank and he dealt with the insurance company on my behalf to get settlement by way of a cash payment which I put towards a new Hybrid and a MIPS helmet (the old one saved me from serious head injury or worse). The support I received from our local bike manufacturer was incredible and I am deeply appreciative.
Response from the owner:Thank you very much for this amazing review. It was a pleasure helping you with all the insurance paperwork after inspecting your bike for them. We feel truly proud to have such amazing riders like you—riders who have completed 10,000+ km on their hybrid bike and then make the decision to upgrade to a new model to aim for another 10,000+ km and beyond.
Thank you again for your trust and support. All the best from Frank and the rest of the Hybrid Bikes team.
John Mackay
3 months ago
Bought my M18 in February from Frank. What can I say except - fantastic from the bike perfomes great with its 506w battery. Franks communications during the purchase was excellant. He great explained all the workings and care necessary, servicing, pre set up ride to determine seat height, handlebar configuration etc etc.
Thoroughly enjoyed the experience and would highly recommend dealing with Frank and trying his range.
Response from the owner:Thank you so much for the wonderful review! It was great to have you here in Nelson and show you everything we have to offer to suit your riding adventures. I'm glad we had the chance to explore the differences between the models and find the perfect fit for you.
Thanks as well for attaching the photos — it looks like you’re having a fantastic time out there, which is exactly what we love to see!
Welcome to the Hybrid Bikes family!
A big thank you from Frank and the entire Hybrid Bikes team.
Paul breading
5 months ago
I have enjoyed riding my bike so much , love my days like today biking with my grandson.
Great experience from buying to riding, totally recommend hybrid bikes
Response from the owner:Thank you very much for your review — it makes us so happy to hear that your new Hybrid Bike is already creating memorable moments with your grandson out on your rides. Welcome to the Hybrid Bikes family! 🚴♀️
A big thank you from Frank and the entire Hybrid Bikes team.
Deb C
5 months ago
Thank you so much to Frank and team at Hybrid for your amazing product and service. I am so thrilled with my first e-bike and the adventures that go with it! And what a game-changer it is!!! I can go far longer distances and more places than I normally would and have full confidence that my F22 Cruise Elite bike will perform brilliantly! Absolutely LOVE it 🤩
If you are looking for a really good quality e-bike and accompanying service then I totally recommend checking out Hybrid Bikes - you won’t be disappointed.
Response from the owner:What a wonderful review, Deb — thank you so much! We’re absolutely thrilled that we could design and deliver a Hybrid Bike that’s bringing you so much happiness.
And your photo is stunning — it’s fantastic to see you out exploring some of the most amazing places in New Zealand. Wishing you all the very best and many more epic adventures on your new Hybrid Bike. Welcome to the Hybrid Bikes family! 🚴♀️
A big thank you from Frank and the entire Hybrid Bikes team.
Carol Bunn
5 months ago
I first became interested in Hybrid E-Bikes about three years ago when I heard Frank Witowski talking to Jessie Mulligan on RNZ.
I have just purchased my second Hybrid E-bike - a F22 Cruise Elite Special, which I absolutely love. I already had a F18 Cruise Elite Special, which I bought when my brother purchased his M18 Cruise Elite Special.
I have ridden over 5000 (comfortable and enjoyable) km on my F18 in two years and was very happy when my sister decided take over this bike and join us on our rides.
I tried out a few other step through E-bikes and the Hybrid was the most comfortable and easy to ride, as it is carbon fibre and light weight. Like the F18, the F22 is easy to ride with no battery power. The extra torque (95 N m) of the F22 motor makes riding up hills easier in a lower power setting, plus the comfort seat is wonderful.
I set up my F22 with a few of the extras from Frank such as the Suntour suspension seat post and the Rockbros large trunk bag (with a water bottle holder), plus a full front fender and the Home Mechanic repair stand (so I can keep my bike in good condition between services). I also bought the Hiplock Wearable Chain Lock, to make sure my bike is safe and secure. The Rockbros trunk bag fits nicely on the carrier and is easy to take on and off.
Exemplary bikes designed by the exemplary man himself - Frank Witowski, who is just an email or phone call away - he offers wonderful, support, advice and service and extras that fit and complement the Hybrid E-bike range.
When you buy a Hybrid E-Bike you won't be disappointed.
Response from the owner:Thank you so much for this wonderful review, Carol — we’re truly grateful. We’re so happy we could deliver the Hybrid Bike you’ve been looking for!
Wishing you a Merry Christmas and many more adventure-filled kilometres on your Hybrid Bike in the New Year. If you ever need anything, please feel free to call me anytime.
Thank you for trusting our New Zealand brand. From me and the entire Hybrid Bikes team — your epic review genuinely means the world to us.
Lyn Inglis
6 months ago
I absolutely love my new lightweight carbon fiber ebike built by Frank. More power, comfortable seat and and great suspension.
The service is amazing, and Frank is available help with any little issues anytime.
I am happy to recommend Hybrid Bikes.
Response from the owner:Thank you very much, Lyn, for your wonderful review. It was great to meet you and understand exactly what we could do to design a Hybrid Bike that lets you have plenty of fun on the trails — and confidently tackle the hill you face every time you head home.
Welcome to the Hybrid Bikes family! 🚴♀️
A big thank-you from Frank and the entire Hybrid Bikes team.
Anna Wright
6 months ago
I had been looking at the Hybrid bikes online for ages. We went to see them at the Outdoor Show in ChCh and decided to buy one. Frank was at the show and he was so knowledgeable and helpful and enthusiastic. The bike arrived down from Nelson so quickly and Simon went out of his way to put it together and set it up for me, late on a Friday afternoon. He was also super knowledgeable and helpful. The whole experience was excellent. Frank has since been in touch to check on the bike and be available if I need any help.
I have been on some lovely long rides and it goes like a charm. First time on 29 inch wheels so I am still getting used to that but such a treat having the power. My husband sure enjoys tucking in behind on his regular bike and using me as a wind break!
Response from the owner:Hi Anna, thank you very much for your wonderful review. It was great to meet you at the Christchurch Show and share all the details about our bikes with you. I’m so happy to hear that after following Hybrid Bikes for so long, you’re now part of the 4,000+ people who have joined the Hybrid Bikes family.
Thank you so much for your trust in our New Zealand brand.
A big thank-you from me and the entire Hybrid Bikes team — your feedback truly means a lot to us.
Mike Locke
7 months ago
After six years with my previous E-Bike I decided to upgrade and bought a Hybrid bike. I ‘m so pleased I did. After three weeks I can say, I think the Hybrid bike is sensationally good. It is so comfortable to ride and is set up perfectly. The extra torque and power makes so much difference to my rides. I cruise along now with no problem into the strongest head wind and up the steepest of hills. I ride a lot with a fairly large group and I was struggling to keep up, now I’m easily up with the front riders and having a ball. This bike has given me more years of biking to come and at 82 that’s not bad 😊
Response from the owner:Thank you very much, Mike, for this wonderful review! 🙏
It was fantastic meeting you at our E-Bike Expo and catching up the following day at our HQ. I’m really glad we spent the time together to fully understand what you were looking for in an e-bike — especially the importance of getting up that hill!
Knowing that we’ve delivered exactly what you wanted makes us extremely happy.
Thank you once again, and welcome to the Hybrid Bikes family!
A big thank-you from me and the entire Hybrid Bikes team — your feedback truly means a lot to us.
Sally Briffault
7 months ago
This is my second E-Bike and it is amazing. It is really light and comes with so many extras and attention to detail from someone who cares and really understands what you want from a bike. Apart from being so much lighter than my other one, it has all the helpful, finer details like a carrier included, easy to see display screen, gear indication, bell, comfortable seat, your choice of handle bars and grips … This bike actually makes you want to go for a bike ride!
Response from the owner:Hi Sally,
Thank you so much for your wonderful review! We’re truly pleased to know that we were able to design a Hybrid Bike that ticks all your boxes — and that it’s much lighter than your previous one.
Welcome to the Hybrid Bikes family! 🚴♀️
A big thank-you from me and the entire Hybrid Bikes team — your feedback means a lot to us.
John Taber
9 months ago
We are extremely happy with our Hybrid e-bikes, and we appreciate Frank’s excellent personalized service and attention to detail. We were new to e-bikes, and Frank answered all our questions, helped us choose the components that matched our needs, and carefully set up our bikes to ensure they were an optimal fit. The bikes are very comfortable to ride, and we like the wide gear range with plenty of power for hills, as well as the long battery life
Response from the owner:Thank you, John, for your wonderful review! I’m very happy that we were able to deliver on all the expectations you had for your Hybrid Bike. We’re also extremely pleased that you chose our local brand in the end, and that we could make you so happy with your decision.
Thank you very much for me and the entire Hybrid Bikes team.